Privacy Policy

Information collected

StackOpsOne may collect information you provide when you contact the service, request a quote, approve work, send files or access details, pay an invoice, or request service. This can include your name, email address, business details, project description, app, website, store, AI workflow, data, or system URLs, files you choose to share, invoice details, and related communications.

How information is used

Information is used to review requests, scope work, communicate with you, provide digital task execution and technical services, prepare invoices, process payments through payment providers, maintain work records, improve service quality, and meet legal, tax, accounting, and security obligations.

Project files, documents, support examples, and workflow material may be used to perform requested work, including AI-assisted workflow setup or review when applicable.

Payment information

Payments may be handled by Stripe or another payment provider. StackOpsOne does not store full card numbers. Payment providers may process billing information according to their own terms and privacy practices.

Project files and access details

Only information needed for the approved work should be shared. Access details, files, screenshots, support examples, source documents, and system notes are used for the requested service and related delivery. Do not send passwords or sensitive credentials by plain email unless specifically instructed through a safer process.

Sharing information

Information is not sold. It may be shared with service providers used for hosting, email, payments, analytics, accounting, security, or project delivery when needed to operate StackOpsOne. Information may also be disclosed if required by law, to protect rights or security, or to complete a business transfer.

Retention

Project, billing, and service records are kept for as long as needed for service delivery, business records, legal obligations, dispute handling, and security review. Information that is no longer needed may be deleted or de-identified.

Your choices

You may request access, correction, or deletion of personal information by emailing StackOpsOne. Some records may need to be retained where required for legal, tax, accounting, security, or dispute reasons.

Security

StackOpsOne uses reasonable safeguards for service records and project information. No internet or email system is perfectly secure, so only share information that is necessary for the work.

Changes

This policy may be updated as services, tools, or legal requirements change. The effective date above shows the latest version.